Anticipation for the anticipated showdown between Universitario and Alianza Lima at the Monumental Stadium was overshadowed by an incident that has left supporters dissatisfied.

Ticket sales were halted due to technical issues in the Ticketmaster system.

From the moment online ticket sales were enabled, the website was overwhelmed, preventing fans from accessing to acquire their coveted tickets.

The obstacles included difficulties loading the page, problems entering payment information, and, disturbingly, the appearance of partner codes that had already been used.

This unfortunate episode has not only left fans disappointed, but has also raised questions about the ability of ticketing systems to handle high-demand events.

However, they showed their discontent on social media by making comments such as: "the website crashed", "Why does my used code appear if I didn't open it", "A thousand times I prefer to go back and wait in line at the stadium than buying online", among others.

TICKET COMPANY SPEAKS OUT

After the start of ticket sales, Ticketmaster issued an official statement expressing regret for the interruptions experienced during the ticket purchase process. However, they also released a statement aimed at reassuring the "crema" team's supporters.

"Dear 'crema' fans, we have received a report of issues with one of our payment gateways. The inconvenience has been resolved, please contact Fan Support to address your case through the following link, bit.ly/45TtVy."