If you are thinking of changing phones, but are afraid of losing the chats with your friends or family, it is essential to know how to transfer your WhatsApp conversations correctly. That's why we show you the steps that will help you not lose the messages.
It is known, the app owned by Facebook gives you the possibility to change your number without losing the conversations, thus migrating all the data from the associated account to a new phone you have.
WhatsApp: how to save your messages when you change phones
To keep conversations in WhatsApp you must perform a backup to protect that information in Google Drive, so that it can be restored when you have your account changed. You can follow these steps:
- Open 'Settings' in WhatsApp
- Go to the option 'Chats' and then 'Backup chats'.
- Go back to the 'Settings' screen and tap on 'Account'.
- Tap on 'Change number' and enter the old and new numbers.
- Finally, choose whether to notify your contacts or not.
Once you have done the above, enter the code they will send you by SMS and tap on accept.
After this, you can now enter your new phone number and you will have access to the backup you have previously made in WhatsApp, but with the difference that you will be using a different number and phone.
WhatsApp: how to hide your profile picture and last seen
- Open the app and go to Settings.
- Then go to 'Privacy' and you will read a section called 'Profile picture'.
- Select the option "Only your contacts" or "Nobody".
- At that moment, whenever someone has your number saved and searches for you on WhatsApp, they will only see when you are online or "last seen". That means your profile picture will disappear.
WhatsApp: Report problems with the app
If you have any problems with the WhatsApp application and need to report it, you can write to the following email addresses: [email protected] or [email protected]
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